Terms Of Service

Welcome to Zyraelle Beauty. These Terms of Service govern your access to and use of zyraellebeauty.shop, including purchases made through our website.

By visiting our website, creating an account, or placing an order, you agree to these Terms of Service and all policies referenced within them.

1. General Terms

Throughout these Terms, “we,” “us,” and “our” refer to Zyraelle Beauty.

We reserve the right to update, modify, suspend, or discontinue any part of our website or services where reasonably necessary.

2. Eligibility

By using our website, you confirm that you are at least the legal age of majority in your jurisdiction or that you have permission from a parent or legal guardian.

You must not use our products or services for unlawful or unauthorized purposes.

3. Account Information

Customers are responsible for providing accurate, complete, and current account, billing, shipping, and contact information.

You are responsible for protecting your account credentials and for activity conducted through your account.

Notify us promptly if you believe your account has been accessed without authorization.

4. Products and Information

We make reasonable efforts to display product descriptions, specifications, colours, sizes, prices, and images accurately.

Product colours and appearance may vary slightly because of lighting, photography, manufacturing variations, and device or screen settings.

Product availability is not guaranteed and may change without notice.

5. Orders

All orders are subject to acceptance, successful payment authorization, product availability, and security verification.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including when:

A product is unavailable
Pricing or product information contains an error
Payment cannot be authorized
Fraudulent or unauthorized activity is suspected
Shipping restrictions prevent fulfilment

If we cancel a paid order, the applicable amount will be refunded to the original payment method.

6. Prices and Payments

Prices are shown in the currency presented during checkout and may change without prior notice.

The price confirmed at checkout applies to the order unless an obvious pricing or technical error has occurred.

Payments are processed through trusted third-party providers. Customers are responsible for currency-conversion, international-transaction, or payment-provider fees where applicable.

For additional details, refer to our Payment Policy.

7. Shipping and Delivery

Orders are shipped within Australia according to our Shipping Policy.

Delivery dates are estimates and are not guaranteed. Delivery may be affected by courier delays, weather, public holidays, incorrect address information, remote locations, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate and complete delivery information.

8. Returns, Exchanges, and Refunds

Eligible returns, exchanges, and refunds are handled according to our Returns & Refund Policy.

Customers must contact us and follow the provided return instructions before sending a product back.

Nothing in these Terms excludes rights available under applicable consumer law.

9. Order Cancellations

Orders may be cancelled before processing begins.

Cancellation may no longer be possible once processing or shipping has started. The standard return procedure may apply after delivery.

10. Website Use

You must not:

Use the website for unlawful or fraudulent activity
Attempt to gain unauthorized access to the website or its systems
Upload malicious code, viruses, or harmful material
Interfere with website security or functionality
Copy, scrape, reproduce, or exploit website content without authorization
Submit false, misleading, or fraudulent information

We may restrict or terminate access where these Terms are violated.

11. Intellectual Property

Unless otherwise stated, website content—including text, graphics, layout, images, logos, and branding—is owned by Zyraelle Beauty or used with permission from its content providers.

Content may not be copied, reproduced, republished, distributed, or commercially exploited without prior written authorization.

12. Third-Party Services

Our website may use or link to third-party services, including Shopify, payment providers, analytics services, and shipping carriers.

We are not responsible for the independent content, availability, terms, privacy practices, or actions of third-party services.

Your use of third-party services may be subject to their own terms and policies.

13. Reviews and Customer Content

If you submit a review, photograph, comment, or other content, you confirm that:

You have the right to submit it
It is accurate and lawful
It does not violate another person’s rights
It does not contain malicious, abusive, or misleading material

We may remove content that violates these requirements.

14. Errors and Inaccuracies

The website may occasionally contain typographical errors, inaccurate information, or omissions relating to product details, pricing, availability, promotions, or shipping.

We may correct errors and update information when discovered. If an error materially affects an order, we will contact the customer where appropriate.

15. Prohibited Uses

You may not use our website or services to:

Violate applicable laws or regulations
Infringe intellectual-property rights
Harass, threaten, or discriminate against another person
Submit false or misleading information
Collect personal information without authorization
Distribute spam, malicious software, or harmful code
Circumvent website security features

16. Disclaimer

We aim to keep zyraellebeauty.shop available, accurate, and secure. However, uninterrupted or error-free access cannot be guaranteed.

To the extent permitted by law, the website and services are provided without warranties beyond those that cannot legally be excluded.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Zyraelle Beauty will not be liable for indirect, incidental, special, or consequential loss arising from use of the website, products, or services.

Nothing in these Terms limits liability or consumer rights that cannot legally be excluded.

18. Indemnification

To the extent permitted by law, you agree to indemnify Zyraelle Beauty against claims, losses, or expenses resulting from your unlawful use of the website or material breach of these Terms.

19. Privacy

Personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that information may be processed by Shopify and other service providers required to operate the store, process payments, and fulfil orders.

20. Changes to These Terms

We may update these Terms of Service to reflect changes in our operations, services, legal requirements, or website functionality.

The updated version becomes effective when published on zyraellebeauty.shop.

21. Governing Law

These Terms are governed by the applicable laws of Australia and the State of Victoria, without limiting any mandatory consumer protections available to customers.